Tokyo’s Heist Red Leather Biker Jacket

About Tokyo’s Heist Red Leather Biker Jacket

Hawk&Bull Product Care Guide:

If your jacket gets stained, clean it at your earliest. In case you are a regular user, we recommend resorting to professional cleaning services. To recover from wrinkles, please hang your jacket on a padded hanger, and your jacket will recover easily.

Key Points:

• Gentle dry clean only
• Do not wash
• Do not bleach
• Do not iron
• Do not tumble dry

Holistically, you just need to remember two things, it’s FREE & it’s FAST with Hawk&Bull.

How long does it take my order to reach me?

We usually ship orders within 5 to 7 working days and it takes 3 working days for the courier services to deliver the item to your doorstep. Typically your order will be in your hands within 7 – 10 working days after you have made the payment. Custom Orders can take up to 15 working days. To speed up the process make sure that your payment is cleared.

Can I Track my shipment?

We will email a live tracking number to you as soon as your parcel is dispatched, you can use this tracking number to monitor your shipment on the go.

Where do you ship?

We have worldwide shipping capacity except for Russia, Brazil, Israel, and OFAC and Sanctioned Countries. We do not ship to PO Box and APO/FPO addresses, alternatively, the buyer can provide us a physical door address in the destination country

How do you ensure speedy delivery?

We use the world’s most reliable courier services like DHL, FedEx, DEPX, and a few others to ensure that your parcel reaches you on time.

Customs, Duties & Taxes

All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties, and/or taxes and cannot predict what your particular charges may be. If your home country government requires these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require the courier service to pay these charges on your behalf and the courier company will collect these charges from you upon delivery. Please understand these charges are neither collected by us nor do they benefit us in any form, we have no control over the government policies of the hundreds of countries that we ship. It’s a good idea to look up your countries customs manual in order to avoid any surprises later.

Hawk&Bull Return & Exchange Policy is Made while Thinking of Your Ease in Mind

We don’t think you will, but if you do change your mind just shoot us an email at [email protected] . Our detailed return policy is given below:

• Returns are accepted within 30-days of delivery giving you plenty of time to try our product.
• All returned items, must be in their original packaging and unused condition along with the documents and tags included in the original product
• Upon receiving the returned item our team will inspect it with in 72 hours and the refund will be processed within 7 working days after the inspection and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.
• Postage and packaging charges are not subject to refund / reimbursement under any circumstances, and the return shipping cost will be borne by customer.
• Make sure you re-pack the item properly to prevent any damage in the return shipping.
• Please wait for our support team to provide you with the return shipping address before you dispatch the item
• Please provide a live tracking number once you have dispatched the item so that our logistics team has visibility of the returned item.
• We even accept returns for custom orders, however the customization fee is non refundable.